Gemini Is Down? Live Updates on Google Workspace's AI Errors
Gemini Is Down? Live Updates on Google Workspace's AI Errors
It's not just you. Many Google users are encountering "something went wrong" issues on Wednesday.
Katelyn Chedraoui
Gemini is experiencing issues.
Getty/SOPA ImagesIf you logged onto Google Workspace on Wednesday morning and couldn't get the Gemini AI assistant to work properly, you're not alone. Google confirmed at 3 a.m. PT (6 a.m. ET) that it was experiencing issues with Gemini in a dashboard status page.
Google said it does not yet know the cause of the issue. It's unclear how many Google users are affected.
DownDetector has received over 1,300 reports of malfunctions with Google Gemini since 3 a.m. PT. (DownDetector is owned by the same parent company as CNET, Ziff Davis.)
This is a developing story.
Google confirms which platforms are affected
By Katelyn Chedraoui
Google Drive, Docs, Sheets and Slides are all part of Google Workspace.
Getty Images/Viva Tung/CNETIn an update at 8:10 a.m. PT, Google said that the Gemini app in Workspace -- which includes Drive, Docs and Sheets -- is malfunctioning on the following platforms:
- Web
- MacOS
- iOS
- Android
- Gemini in Chrome
These are the platforms that are giving users the "something went wrong" error. There is still no workaround. Google said it will issue another update at 12:30 p.m. PT.
Gemini is a lot of things, and many seem to be working
By Jon Reed
Google Health uses a chatbot-like interface to give you advice based on your biometric data.
GoogleGoogle has put its Gemini AI into seemingly as many of its products as it can. So when I see something like "Gemini is down," my mind goes to all of the Google products that have integrated the AI system over the past few years.
Today's issue isn't widespread; according to Google, it's affecting only Workspace users. I checked my Google Health app, which is what the old Fitbit app has become, and had a conversation with the chatbot there about why the fact that I feel like I'm coming down with a cold isn't showing up in my biometric data. Was this helpful information? As Gemini told me, I shouldn't trust it for medical advice, so not really. But it did generate responses.
As companies like Google integrate AI into more and more of their products, it does create another potential source of breakage.
What's going on with Gemini?
By Katelyn Chedraoui
Gemini is the new Google.
Google/Screenshot by CNETGoogle hasn't yet said what the issue with Gemini is, but for Workspace users, it's resulting in errors that read, "Something went wrong."
Google is categorizing it as a service disruption, not an outage. There are no workarounds as of 8 a.m. PT.
Most likely, the Google engineering teams caught the issue late last night or early this morning, before many of us logged on for work at 8 a.m. They're currently heads down trying to understand what the problem is and how to fix it.
We'll be here tracking how the issue is affecting you and when it is eventually resolved.
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