T-Mobile's New Unlimited Phone Plan Is Packed With Perks, but Check the Details

T-Mobile's New Unlimited Phone Plan Is Packed With Perks, but Check the Details

The carrier is positioning the Better Value plan for families, but this limited time deal has some strings attached.

Headshot of Jeff Carlson
Headshot of Jeff Carlson

Jeff Carlson Senior Writer

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and PalmPilots. He drinks a lot of coffee in Seattle.

Expertise mobile technology, apple devices, generative ai, photography

If you're on a phone plan that covers three or more people, T-Mobile's new Better Value plan looks tempting. It includes perks that should appeal to families or small groups, and even surpasses one of the company's regular unlimited plans. But as with all phone plans, it's important to read the fine print on what T-Mobile is calling a limited-time offer.

In our Best Cellphone Plans, Best Unlimited Data Plans and Best T-Mobile Plans lists, we rank T-Mobile's Essentials plan highly. After reviewing the specifics of the Better Value plan, the Experience More plan -- the No. 2 unlimited postpaid plan -- presents a more interesting comparison. Let's see how they stack up.

Better Value plan pricing and features compared

For an account with three lines, the monthly cost of the Better Value plan is $140 (with AutoPay active), plus applicable taxes and fees. Experience More similarly costs $140 a month for three lines. The Essentials plan costs $90 per month for three lines, but lacks most of the add-ons that make the other two plans appealing.

Both the Experience More and Better Value plans offer unlimited data on T-Mobile's 5G network, a five-year price guarantee and two-year device upgrades.

However, the Better Value plan includes 250GB of high-speed mobile hotspot data, compared to 60GB for the Experience More plan. After those amounts have been used up, data is available at an unlimited rate of 600kbps. (T-Mobile's highest tier plan by comparison, Experience Beyond, includes unlimited high-speed hotspot data.)

Better Value also includes more high-speed data when you're in other countries, with 30GB available in Mexico and Canada, as well as in 215 countries and areas worldwide. That's more than the Experience More plan, which offers 15GB in North America and 5GB elsewhere.

Man on stage speaking with a large screen behind him with information about the T-Satellite feature

Announcement of the T-Satellite launch date on stage at a T-Mobile event.

Jeff Carlson/CNET

T-Satellite is also included in the Better Value plan, a feature that costs $10 extra for every other T-Mobile plan except for Experience Beyond.

One appeal of these plans, especially in the context of families, is the set of included streaming services. The Better Value plan and Experience More plan both include Netflix Standard with Ads and Hulu, and Apple TV can be added for $3 per month.

Important qualifications

Here's where the fine print comes in, and it appears that T-Mobile is aiming to inspire and reward loyalty.

If you're switching from a different carrier, the Better Value plan requires three or more lines and two eligible ports. Although it's likely a family or small business would be transferring from another provider and not keeping its other lines, Better Value is an effort to build up group plans and incentivize switching away from other carriers.

If you're already set up with T-Mobile, the Better Value plan requires that you have been a T-Mobile postpaid customer for at least five years. And if you have that much tenure, you should be aware that your current plan might have taxes and fees included, whereas the Better Value plan doesn't.

The Better Value plan is available in the T-Life app and on T-Mobile.com. When you enter a retail T-Mobile store, you'll likely be directed to the app or website by an employee.

And lastly, T-Mobile brands this as a limited-time offer, but I confirmed with a spokesperson that it currently has no end date. 

See also: I got an in-depth look at T-Mobile's emergency response programs.

T-Mobile Better Value vs. Experience More plans


Better Value planExperience More plan
High-speed data 5G, Unlimited5G, Unlimited
Mobile Hotspot 250GB high-speed, then unlimited at 600kbps60GB high-speed, then unlimited at 600kbps
International Call/Data Unlimited talk and text; 30GB high-speed data in Mexico/Canada/215+ countries, then unlimited at 256 kbpsUnlimited talk and text; 15GB high speed data in Canada/Mexico, 5GB high speed data in 215+ countries; then unlimited at 256Kbps
Extras Netflix Standard with Ads; Hulu with Ads; Magenta Status; Apple TV for $3/moNetflix Standard with Ads; 1 year AAA; Magenta Status; Apple TV for $3/mo
Price Guarantee 5 years5 years
T-Satellite IncludedOptional $10 add-on
Cost for 3 lines $140$140
Limited-time offer? YesNo
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