Zendesk acquires agentic customer service startup Forethought Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday. The deal is expected to close by the end of March. While AI agents, particularly for customer service, may be all the rage now, Forethought was years ahead of its time. In fact, it was the...

Kevin Spacey and accusers settle before civil trialIan YoungsCulture reporterGetty ImagesThe civil claims against Kevin Spacey had been scheduled to go to trial in late 2026Kevin Spacey has agreed an out-of-court settlement with three men who had sued the actor after accusing him of sexual assault.The civil cases had been due to go to trial at the High Court later this year, but those...

Today's NYT Connections Hints, Answers and Help for March 26, #1019 Here are some hints and the answers for the NYT Connections puzzle for March 26 #1019. CNET editor Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." She's...

Google Play is adding new paid and PC games, game trials, community posts, and more Google on Wednesday announced a slew of new gaming-focused updates to Google Play at GDC 2026. The tech giant revealed that Google Play is expanding its catalog to include anticipated paid and PC indie games, launching game trials, introducing “buy once, play anywhere” pricing, rolling out a wishlist tool, and...

Sony WF-1000XM6 vs. AirPods Pro 3 vs. Bose QC Ultra (2nd Gen): Which ANC Earbuds Are the Best?Apple, Bose and Sony make the best noise-canceling earbuds. So, as soon as Sony released its latest flagship earbuds, the WF-1000XM6, in February, people started asking me how they compared to Apple's AirPods Pro 3 and Bose's QuietComfort Ultra Earbuds (2nd Gen). I wish that were an easy question to...