Microsoft says Office bug exposed customers’ confidential emails to Copilot AI
Microsoft says Office bug exposed customers’ confidential emails to Copilot AI
In Brief
Posted:
Microsoft has confirmed that a bug allowed its Copilot AI to summarize customers’ confidential emails for weeks without permission.
The bug, first reported by Bleeping Computer, allowed Copilot Chat to read and outline the contents of emails since January, even if customers had data loss prevention policies to prevent ingesting their sensitive information into Microsoft’s large language model.
Copilot Chat allows paying Microsoft 365 customers to use the AI-powered chat feature in its Office software products, including Word, Excel, and PowerPoint.
Microsoft said the bug, trackable by admins as CW1226324, means that draft and sent email messages “with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat.”
The tech giant said it began rolling out a fix for the bug earlier in February. A spokesperson for Microsoft did not respond to a request for comment, including a question about how many customers are affected by the bug.
Earlier this week, the European Parliament’s IT department told lawmakers that it blocked the built-in AI features on their work-issued devices, citing concerns that the AI tools could upload potentially confidential correspondence to the cloud.
Newsletters
Subscribe for the industry’s biggest tech news
Related
Latest in Security
Commandité
Commandité
Commandité
Commandité
Annonces
Catégories
Lire la suite
FBI won't co-operate into Alex Pretti's death investigation, state officials sayAFP via Getty ImagesA memorial was laid out for Alex Pretti a day after he was shot deadOfficials in the US state of Minnesota say the Federal Bureau of Investigation (FBI) has refused to co-operate with their investigation into the death of Alex Pretti.US Customs and Border Protection agents shot dead the...
The Hidden Cost of Loyalty: Why Staying With Your Bank Could Cost You We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more. Loyalty isn’t always a two-way street, and that is certainly true for many customers’...
These Impulse Buys Under $25 Actually Make Surprisingly Great GiftsImpulse buying isn't always a bad thing, especially when the end result is a one-of-a-kind and useful gift.Desiree DeNunzio is the gift guide editor for CNET's Commerce team. When she's not writing and editing, she's either hiking through the redwoods or curled up with a good book and a lazy dog.See full bio1 of 20James...
We had sex in a Chinese hotel, then found we had been broadcast to thousandsWanqing ZhangBBC Global China Unit and Eye InvestigationsBBCOne night in 2023, Eric was scrolling on a social media channel he regularly browsed for porn. Seconds into a video, he froze.He realised the couple he was watching - entering the room, setting down their bags, and later, having sex - was himself and his...
Airbnb says a third of its customer support is now handled by AI in the US and Canada Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company believes that in a year’s time, more than 30% of its total customer support tickets will be handled by AI voice...
