Is Outlook Down? Microsoft Reports Sign-on Issues With Email Client
Is Outlook Down? Microsoft Reports Sign-On Issues With Email Client
Having trouble logging into email this morning? You may not be alone. Microsoft Outlook users reported problems signing into the email client to start the week, with reports starting just before 5 a.m. ET Monday.
Microsoft said on its status page that people logging into Outlook.com might experience intermittent failures, including "too many requests" issues. Others may find themselves unexpectedly signed out.
People reporting errors to Downdetector, which, like CNET, is owned by Ziff Davis, said they were having issues with the client's iOS app. Outage reports on Downdetector had climbed to more than 1,200 as of 9:38 a.m. ET.
This is a developing story and will be updated.
Reverting an update doesn't seem to have helped
By Jon Reed
In its latest update on its status page, Microsoft said reverting a recently introduced update hasn't alleviated the login issues.
"We're continuing to investigate the unexpected increase in error rates affecting two separate error scenarios to identify any potential root cause which may be responsible for this," the update said. "Additionally, we're closely monitoring service telemetry to discover any other potential actions, or mitigation steps."
Microsoft said the errors are affecting but are not limited to iOS users.
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